Workflow in monkey land

I often get caught up in the growth pains and dwindle in them for a moment as I subconsciously look for the inspiration to face the demon and stare at it for what it really stands for. Most issues we face in our every day clinical life often thread their way back to an inability to see them through a solution paradigm. Perhaps we should stop thinking that we “suffer” because of the world, and rather be faithful to our inside-out philosophy and realise that we simply suck sometimes. After all shouldn’t we find merit in the realization that we are getting wiser here?

So many times I have caught myself loosing focus on what had promised to keep me going (and still does most of the time today). The hardest of all habits is the one that keeps us from taking our feelings too seriously and regarding them as one regards a child freaking out for ice cream. Because you cannot see a solution to a particular problem in any aspects of your clinic, does not mean there isn’t one.

Learn to listen

The most brilliant ideas I ever had for e-nate often came form paying attention to customer’s pain. Fortunately I always prioritized listening to clients and patients. Although I may have seemed distracted at times as I am often looking for the answer at the same time as listening to the problem. I always fear the next million similar issues that any problems promises to lead right back here if unsolved right now.

A new vision for the patient flow has just emerged from trying to solve the issue for a very valuable customer. I am only sorry that it took so long to really listen. Sometimes it is so simple to fix I laugh about it. All it takes is the wisdom to choose to stop indulging in the “self pity” customer complaints tend to corner us in.

Promise yourself right now that you will always know that they too are looking for a solution. Then take it with a grain of salt. We all have the right to just be monkeys sometimes.